Am I really going to get the booze delivered to me??
Do you think this is a joke? Of course you will.
If you live in an EU country* and are ordering the booze for your private consumption (please do share it with your family and friends too, for your own liver's sake!), you can order as much booze through our website as allowed by European law.
Unfortunately UK orders are not accepted anymore since Brexit. We are very sorry for all our loyal friends - you were the best, we will miss you! :-(
* If you live in Malta or Cyprus and want to order through us you will need to pay additional shipping fees (very significant!), as UPS can offer only their express service to these countries. In this case just reach out to us per email at firstname.lastname@example.org and we will generate your order manually. If you think, you are already saving enough on taxes otherwise - come on!
If you get an error message that we do not deliver to your region please try again in a couple of weeks, as we might be currently solving some local operational issue with deliveries there.
Do I have to pay for delivery??
Sure. We are nice people, but this is not a charity.
We do need to cover our costs for the first-class delivery service from UPS we use, as well as pay for the special packaging material needed for safe transportation of your valuable goods. So per box of up to 12 standard-sized bottles* (most 0,5/0,7/1L) you will pay:
And for the convenience we provide to you by carefully packing your stuff and providing you with guarantees for a safe ordering (delivery guarantee, free return, etc), we charge a small, flat handling fee of EUR 1 per order.
These conditions are valid for delivery anywhere in the European Union.
In summary, this is what we charge:
|Bottles||Delivery||Material||Delivery & Material||Handling||Total Fee|
For the beer drinkers: each box suits up to 2 trays, but you can also have a mix as with 1 tray of beer and up to 6 standard-sized bottles of other booze if you want. We always charge for the full boxes.
For the wine drinkers: each 3L bag-in-box uses 2 slots - feel free to mix at will (but careful: hangover danger!).
* Items up to 50mL correspond to 1/5 of a standard-sized bottle and items up to 375mL correspond to 1/2 of a standard-sized bottle. A few items such as Galliano Vanilla, Woodford, Crystal Head and a few more count as 2 or even 3 bottles given their abnormal dimensions.
How the hell am I supposed to pay??
Oh, please: do pay us.
You can choose among the most common debit and credit cards, Google/Microsoft/Apple Pay or PayPal. And if your name is Scarlett Johansson we will put it on the cuff for you!
We used to accept ether (no, that is not a booze, it's a cryptocurrency!), but as no one took that seriously, we've just disabled it. We'll go on offering bank wire until too many of you guys prove yourself to be too immature for that (by placing huge orders and then leaving us all blue balls by never sending the wire).
Just let us know if you would rather have something else.
What about customs??
Enjoy... this is EU!
As you must know, if you live in the EU you are free to order products anywhere you like in it. That is, as long as the goods are for your private consumption and you are organizing the transportation of your products yourself (by hiring us!). The products we advertise through our site already include all required taxes and can be purchased and transported by anyone in the EU.
In order to make sure products are for private consumption, we restrict each order to a maximum of 6 boxes, with the total equivalent of 72 standard-sized bottles.
For more information on applicable legislation, read this.
And if you are still unsure about ordering with us, just know that with our Money-Back Guarantee you can cancel your order and get your money back anytime until delivery. Just talk to us!
Where the heck is my booze??
Slow down, tiger. Please read.
Let's be honest: you are not ordering a pizza. International delivery takes a little time. We promise to have your booze delivered to you in up to 10 days, although most orders get delivered in about 5 to 7 days*.
I know, I know.... you might be shivering already by the time the stuff gets to your place. How about stocking up then, so you don't have this problem again? Just an idea...
In any case, our shipping is insured, so you don't have to worry about it. But rest assured that we want to see our customers happy! So, if you got screwed anyhow during delivery, just get in touch with us, and we will make sure to compensate you in any way we can!
* Banking holidays very often interfere directly with UPS' international transportation schedule, which would often cause delivery to take between 7 to 10 days in total instead (sometimes even more!). Please understand we have no influence whatsoever over this inconvenience.